PrimeTime Cleaning Pros

The ultimate guide to hiring a home cleaning service: What to look for

You’ve got a packed calendar, never-ending laundry, and a sink that seems to refill itself with dishes. At some point, every busy parent has thought, “Maybe it’s time to hire help.” If you’re ready to bring in a cleaning service, good news — it can be a total game-changer for your sanity and schedule.

But not all cleaning services are created equal. Whether you’re hiring for the first time or looking to switch providers, here’s your no-nonsense guide to choosing the right home cleaning service without the stress.


1. Know What You Need

Start by figuring out why you want help. Is it for deep cleans once a month? Regular weekly upkeep? Help before guests arrive? Different services offer different packages, so knowing what you need helps narrow your options quickly.

2. Ask About Their Checklist

A good cleaning company should have a standard checklist of what’s included in each service. Make sure it aligns with what you expect. If you want baseboards wiped or beds made, confirm that those tasks are part of the package — don’t assume.

3. Check Reviews and Reputation

This one’s big. Look for online reviews, social media mentions, and referrals from other families. Don’t just go with the cheapest option — go with the one parents in your area actually trust to do a solid job and treat your home with care.

4. Make Sure They’re Insured

Accidents happen — a dropped vase or a slip on the stairs shouldn’t be your problem. Always hire a service that’s bonded and insured. It protects you in case anything goes sideways.

5. Ask About Background Checks

You’re letting someone into your home — maybe even when you’re not there. It’s totally okay (and smart) to ask if the company runs background checks on its cleaners. You want peace of mind, not question marks.

6. Get Clear on Pricing

Ask how they charge — is it hourly or flat-rate? Are supplies included? Are there cancellation fees or tips expected? The last thing you want is a surprise charge on cleaning day.

7. Look for Easy Communication

If it’s hard to get ahold of them before you hire, imagine how frustrating it’ll be if there’s ever an issue later. Choose a company that responds quickly, confirms appointments, and makes rescheduling simple.

8. Pay Attention to Products

If you have little ones crawling around, pets licking floors, or allergies in the house, ask what products they use. Many services offer green or hypoallergenic options — if not, some will use products you provide.

9. Start with a Trial

It’s totally okay to test them out before committing to a long-term schedule. Try one or two cleans first to see how they do — are they consistent, respectful, and detailed? Do they take feedback well?

10. Trust Your Gut

Even with glowing reviews, if something feels off during the walkthrough or call, trust your instincts. This is your home — you deserve to feel good about who’s coming into it.


Final Thoughts:
Hiring a cleaning service isn’t about being “extra” — it’s about giving yourself the gift of time, peace, and less mental clutter. When done right, it’s one of the best investments you can make as a busy parent. You deserve to walk into a clean home without lifting a finger — and with the right team, you absolutely can.